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With the support of:     |
Frequently Asked Questions What
is a Broadband Network?A Broadband Network is a telecommunications network that allows us to be permanently connected to the Internet at high speeds, as well as to enjoy all telecommunications services such as telephone and image transmission. What
is PLC?PLC technology (Power Line Telecommunications) allows us to set up a Broadband Network by means of the electric-power system of Electradistribució Centelles. What
do I need to enjoy this Network?You need to live in the Tussol or in the High School transformer areas. Check the pilot test operation area map. You will also need a special modem provided by the Town Council during the test period. Besides, your computer needs a Local Area Network card or USB port. From
where will I be able to connect?From any power point in the home, by simply connecting the PLC modem. In this way, any power point in the home will be a Broadband network access. |
How
do I enrol? |
| Enjoy
the local phone service Since the Town Council owns the network, users will be able to phone each other during the test period. You will only have to connect a telephone to the PLC modem and dial the telephone number of another user without the area code. Example: 93 881 03 75 to 881 03 75 |
| Internet
Access It will be permanent 24 hours a day. You will have access to all the services you are currently enjoying through another provider, without limits. |
| Must I modify the electrical
system? No, it is not necessary to modify the electrical system. Only in some cases changes are necessary:  In
residents’ associations: a device must be installed in
the meter room.In
isolated houses far from a transformer station it may be necessary
to install a device by the meter.Will
I have an e-mail address and a webpage in the Broadband Network?During the test period, it is not planned to provide extra services, apart from those you have already hired from another provider. You will have access to these services without limits. Will
my personal details be public?No, the details provided to the Town Council through the application form will not be published in any case. With regard to the services proposed, the Town Council recommends, as in any other Internet Access, the use of security programs to protect the data stored on your PC against external attacks. (*) The Town Council will not be responsible for any content users may generate or visit. |